Each year thousands of patients rush to their local optometrist for a last-minute eye exam. As if the holidays aren't hectic enough, most ODs have to manage the added stress from chaotic offices and overbooked schedules. Below are 8 tips on how to successfully survive the end-of-the-year rush:
Mandate a no-vacation policy
That's right - all for one and one for all! A busy, understaffed office at the end of the year sounds like a horrific nightmare. It should be understood, by all employees, that this is NOT the time to take a vacation.
However, treat your staff (and their families) to keep office morale high during this demanding season.
Caffeine...and lots of it!
Whether it's part of your daily routine or consumed for an extra boost, caffeine will help!
Market months in advance
Tell your patients about the benefit of coming in earlier:
- More personalized care
- Less chaotic experience
- Energized office staff
- One less thing to worry about over the holidays
Get extra rest
See if you can make a bet with your grandparents on who goes to bed earlier...
Encourage the use of Flex Spending Accounts
A year's supply of contact lenses or a second pair of glasses, anyone?!
Book a (future) vacation
Put something on the calendar that gets you excited! You'll be amazed by how it gets you through stressful times.
Avoid pre-appointing
The last two weeks of the year should be kept open for patients who really need to see you!
Ignore college bowl games
A much easier task if you went to a small liberal arts college or the University of Michigan.
